Issue: Black screen/’No signal’

If customer sees Black screen/’No signal’ you need to change resolution. The MODE button on the Remote Control (RC) (REC + 3 for the old RC) allows quick setting of video output mode without entering the setup menu. This type of video output configuration may be required in case after connecting your player to a […]

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Issue: Connector cannot be installed

If after selecting the file “connector” from the USB drive you get a message “success”, however, you still don’t see the connector icon on the screen follow the instruction and try again: Click POP UP MENU on the remote or select Setup on the screen. Select Miscellaneous and press OK on the remote. Select System […]

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Time Zone and Time Shift settings for Dune boxes

What is “Time zone” A time zone is a region of the globe that observes a uniform standard time for legal, commercial, and social purposes. Time zones tend to follow the boundaries of countries and their subdivisions because it is convenient for areas in close commercial or other communication to keep the same time Time […]

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Setting up Wifi connection for Dune boxes

Press POP-UP menu on the remote (GUIDE on Universal Remote) Select Setup Choose Network and press ENTER (OK on Universal remote) In the Connection select: Wireless (WiFi) In the Mode section it should be: Automatic (DHCP) by default Click on Scan and press Enter Wi-Fi Settings window pops up. Select your WiFi and press ENTER In […]

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